Celebrating great customer service at Webonboarding

customer service

Webonboarding is celebrating the vital role that great customer service plays in building healthy businesses.

It’s part of a week-long event, organised by the Institute of Customer Service, to promote the importance of meeting the needs of end-users.

All this week, from October 7th to 11th, companies throughout the UK are taking part in an awareness campaign as part of National Customer Service Week 2019. For Webonboarding, great customer service has always been an essential, providing users with the help, support and guidance they need for a hassle-free onboarding process.

Improving customer service standards

Our commitment to the best customer service starts from day one with Webonboarding’s support team helping to ensure that organisation’s enjoy a smooth implementation of the system.

Along with 24-hour access to support, Webonboarding provides a constantly updated support hub. This delivers access to:

  • User guides
  • Latest updates
  • Video tutorials
  • White Papers/Research
  • Upcoming webinars/events

Webonboarding places a particular focus on providing all the information and guidance that’s required to stay on top of HR-related legislative changes.

Recently this has included a range of resources on GDPR and the forthcoming Good Work Plan amendments, due to go live in April 2020.

It’s a commitment to customer service that provides customers with the tools, knowledge and support they need for ongoing fast and effective employee onboarding.

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