Why successful employee onboarding requires a complete pre-boarding solution


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To effectively bring new employees into a business it means going beyond a simple box ticking, manual approach. There is a need to recognise and respond to the human side of engaging and nurturing new hires. By allowing speed to consistency for documents, internal tasks, trainings etc. the business may focus more on the personal touch of acclimating a new hire into the business.  

Starting a new job is one of the life situations identified by the Holmes and Rahe stress scale as a potential cause of illness. A 2017 global survey of 4,000 office workers, commissioned by webonboarding, found that 39 percent had suffered negative onboarding experiences.

A failure to tackle this problem can have a significant impact on a business and employees. For 15 percent of the survey respondents, negative onboarding experiences caused them to pull out of the recruitment process.

Almost one-in-five (19 percent) said they had left jobs within the first month as a result of initial bad impressions of their new employer. Reasons given included a lack of engagement and feelings of not ‘fitting in’ with company culture.

More engaging experience

This is why successful onboarding needs to look into the administrative ‘nuts and bolts’ of bringing new employees into a company. It needs to take a view of the entire pre-boarding process and what’s required to ensure a smooth, efficient and engaging experience.

This can include helping oboardees in a whole range of different ways which go beyond the traditional narrow focus of onboarding operations. For example, employees who are moving home as a result of accepting a new role, could be provided with links, guides and tips on the local area to help them acclimate quickly. Or it could be giving them early access to a full starter pack of company details so they don’t feel so inundated with information on arrival. It helps to create a much less stressful and more engaging experience - allowing them to absorb information at their own pace.

It’s the flexibility to provide this kind of experience that’s delivered by an automated digital onboarding solution. They can easily handle the kind of pre-boarding tasks that would be prohibitively time consuming to provide when using manual HR processes - mail, emails and phone calls.

Going beyond box ticking

A system such as webonboarding has the flexibility to manage any kind of pre-boarding tasks and allows HR teams to go beyond the normal administrative essentials - contracts, references and payroll information. Using a cloud-based system, onboardees are given access to an online portal which collates everything they need to become, and feel, a part of the company.

With all information handled digitally, the information provided can be anything from policy documents and contracts to welcome videos, company blogs and images of office floor plans.

It allows a new employee to get a better feel for the company culture of the business they’re going to become a part of, improving their integrations into organization and minimizing the ‘shock’ of entering a new workplace.

Smarter custom solutions

Webonboarding is designed to provide a completely customisable solution with workflows created to match exact company requirements. Each stage of the onboarding process is tracked and monitored with HR teams, hiring managers and onboardees having real-time information on exactly what’s required.

It provides HR teams with the tools they need to easily handle the administrative essentials and unlocks the time and resources to start exploring ways of enhancing the whole pre-boarding process. It allows for a more ‘holistic’ approach that ensures onboardees have the best possible first impressions of your business.

While changing jobs is always going to be stressful, better onboarding can reduce the business risks that are being caused by outdated processes and a narrow box ticking attitude towards new starters.

Find out more about the business benefits by requesting a demo of webonboarding here:

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