Tackling the hidden HR problem of ‘non-boarding’


hr zone 24.10


Onboarding is a critical part of the hiring process. It starts the moment a job offer has been accepted and covers all of the tasks that are required to ensure they become integrated into the organisation.

Contracts need to be signed, references checked, policies shared and all the administrative arrangements made for their first day. Managing this process takes up around a quarter of HR time, with the cost of onboarding per hire estimated to be £195*.

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