Over the past decade we have seen radical changes to the way we're able to manage and structure our business. Technology has transformed what's possible - creating smarter, simpler and more effective organisations.
But recent research by Deloitte suggests that business remains behind the curve when it comes to harnessing the advantages of today’s digital communications. The ‘Connected Worker’ study, carried out by the professional services network, found that 45 percent of business service workers in the UK say they currently use ‘very little technology’.
More than one-in-ten (13 percent) said they do no use any digital devices at all for work purposes. It’s estimated that a reliance on manual methods is wasting 10 minutes in every hour.
One of the areas of business operations where manual and paper-based methods are still commonplace is employee onboarding. This covers all the HR tasks that are required to bring new hires into an organisation.
For most businesses, hiring teams handle this via a combination of posted paperwork, phone calls, emails and spreadsheets. It creates a slow, inefficient and error prone process with employee information becoming fragmented.
New approach to new hires
The need to manually transfer large amounts of information into systems has been removed by the development of smart cloud-based onboarding systems which automate the whole process.
A system such as webonboarding provides an online portal which allows HR to manage and monitor every aspect - from contracts and offer letters to company policies and welcome packages. It creates a fully scalable system which removes much of the administrative burden from HR, allowing them to focus more on improving engagement and reducing dropout rates.
A 2017 study, commissioned by webonboarding, found that 39 percent of UK employees had encountered problems during onboarding and for 15 percent, this had resulted in them pulling out of the process.
An automated onboarding system reduces the time it takes to bring new hires into an organisation and can improve overall the experience. With access to real-time information, engagement with onboardees can be maintained throughout the process.
Benefits of automated onboarding
The switch to cloud-based operations also provides businesses with access to accurate data. Combined with reporting tools, this gives managers an unprecedented level of performance data, allowing informed decisions to be made.
And the benefits are also experienced when it comes to recruitment. Nearly half of the respondents in the Deloitte survey said that improved access to technology would make them feel more positive about their work.
As digital communications become increasingly embedded into the way we live our lives, the use of paper-based and manual methods can become a barrier when trying to attract the best employees. For a generation which has grown up in a seamlessly connected digital world, the prospect of joining an organisation which remains in the ‘analogue’ age is not appealing.
So while the benefits of digital technology tend to focus on speed and efficiency, there are a whole range of reasons why investment in improved admin systems makes good business sense. By removing manual processes and moving to automated systems, businesses can create organisations that are equipped to handle the challenges of an increasingly dynamic and fast-paced digital environment.