You’ve written the job spec, advertised the role, carried out the interviews and the ideal candidate has accepted your offer. What happens next? You get them started as soon as possible, right?
Well yes, but a lot can happen between a business making a job offer and an employee’s first day. It’s a critical period for taking an individual from a prospective hire to a new starter and yet it often gets overlooked. We call this the onboarding gap.
Onboarding isn’t about fancy employee induction and training programmes. It’s about all the things that you can put in place to help ensure a smooth start before an employee’s day one. With the right technology and systems, you can make sure that important information and communications don’t fall through the gap between recruitment and HR processes.
Onboarding can be an expensive time for a business. Our survey of HR professionals told us that they spend 24% of their time on onboarding. That’s almost a quarter of a valuable resource expended before an employee even starts.
What needs to happen before an employee’s first day?
Think about what needs to happen before a new employee, or group of new employees starts work. You may need to ask for details of qualifications, rights to work or security clearance. You’ll need bank details to get them set up on your payroll system.
You may want to inform them about formal policies and also information about the culture and working environment. Plus areas like pension, healthcare, childcare and other provisions and gather their responses. You may need to talk to IT to get them set up with equipment, Security to issue a pass, and their manager to organise team introductions and training.
Why you need more than just an HR system
With email or telephone, it’s easy to see how the whole onboarding process can become a bottleneck, with people missing, forgetting or not acting on communications.
Webonboarding is designed to bridge the gap between recruitment and an employee’s first day in a new role. It transforms the traditional, paper-based approach, by taking everything online in a more efficient and transparent process.
How to fill the onboarding gap
With 69% of HR professionals saying that they spend time chasing candidates for details and signatures, webonboarding helps to cut out a lot of the time and hassle.
For example, with webonboarding you can send out offers, contracts and terms and conditions to candidates at the click of a mouse. Digital signing makes this even quicker and easier.
Everything in one place
Having to enter the same information into multiple systems is a chore for new employees, line managers and HR teams, and it detracts from more useful and profitable work.
Webonboarding records all the details needed in one place online, making it simple to set up payroll, HR and performance management systems. So rather than employees spending day one filling out forms, they can get to know their roles and responsibilities and become an effective member of your workforce more quickly.
Keep everyone informed and up to date
With webonboarding, the onboarding process becomes transparent. Employees can see what documents they need to send and approve; line managers can see how things have progressed since they carried out the interviews. And HR Teams can keep everyone updated without having to spend so much time emailing or telephoning to follow up on documents and questions.
By introducing automation, taking communications online and cutting out the paperwork, webonboarding efficiently bridges the gap between hiring new employees and turning them into productive assets for your business.
Prepared for webonboarding by Michelle Nicol, http://word-struck.com/